Wan Service provider management Project coordination Security Workplace management Datacenter management SAP BC LAN

Digit'Eaux offers IT services for infrastructures intended for public operators.

Service provider management

  • Expertise in drawing up specifications in all areas linked to IT infrastructure
  • Monitoring services provided on a day-to-day basis and checking compliance with SLAs
  • Applying ITIL methodology for the management service
  • Serving as relay between the end user and the service provider
  • Drawing up operating procedures to constantly improve operating excellence

Project coordination

  • Taking charge of various projects in every field of hardware and software infrastructure
    • Installing and deploying equipment, upgrades, etc.
    • Rolling out hardware or software for the end user
    • Modifying architecture for reasons of performance, security, etc.

Security

  • Assisting with firewall implementation
  • Drafting and implementing security policies
  • Coordinating external security audits (pen testing, ransomware, etc.)
  • Providing ‘CISO as a service’ with a view to: 
    • Compliance with ISO27001
    • Compliance with the NIS and NIS2 directives

Workplace management

  • Coordinating and monitoring all user workstation management
    • Desktops, laptops, tablets, etc.
    • Smartphones
    • Teams telephony
    • Generic or business applications
    • Printers, videoconferencing equipment, projectors, etc.
  • Drawing up workstation standards

Data centre management

  • Architecture design
  • Day-to-day management of a data centre
  • Assistance and advice on drawing up a long-term strategy (on-premises, hybrid cloud, etc.).
  • Implementing DRPs (Disaster Recovery Plans)

SAP BC

Implementing and monitoring the ‘Basic Components’ part of an SAP environment.

Lan

  • Monitoring the design and day-to-day management of an internal network
  • Surveillance of performance and availability
  • Wi-Fi deployment
  • Cabling management
  • Management of physical access to IT racks
  • etc.

WAN

  • Establishing the topology of an external network
  • Managing its security
  • Establishing the redundancy strategy of the main and secondary lines
  • Surveillance of performance, load and availability

Interested in Digit’Eaux ?